For the next 10 years, as Dubai’s aviation hub, DXB needs to meet rising customer expectations and growing demand for capacity, which is expected to rise to 118 million passengers by 2023. Dubai Airports believes that delivering a consistent and differentiated customer experience while boosting capacity is critical to the sector’s, and ultimately Dubai’s, success.
With little room for any further major infrastructure on the airport, Dubai Airports is joining forces with its key stakeholders to design product innovation and operational improvements that will deliver on the sector’s ambition and ensure ongoing contributions to Dubai’s economy.
The focus of DXB Plus is to integrate the sector’s efforts to meet airline demand and ensure a world-class customer experience from ‘cloud to curb’ – vital for delivering unconstrained sector growth. As part of the overall SP 2050 strategy, DXB Plus will enable the unconstrained growth of Dubai’s aviation sector until the mid-point of the next decade, when the next phase of Dubai World Central is targeted for delivery. Its primary aim is to provide capacity for 118 million passengers in 2023 – without adding any additional infrastructure – while delivering an exceptional customer experience.
In many ways DXB Plus will facilitate the smooth transition to Phase 2 of Dubai World Central, which will be the world’s biggest and best airport, with a ground-breaking approach to airport customer experience.